This I Believe….
Coming into this course I had preconceived notions about what a consultant does. Some of these ideas were developed because of my own personal experience with consultants and other ideas were in my head because of popular media. I now see consultants as helpers. I believe that anyone in a helping type job should be required to take a class on process consultation. Even though most people may not see what they do as consulting, the skills learned in this class are invaluable to those in helping roles. I have noticed myself using active inquiry more and more in my work place. I stop and listen more. I believe that the skills I learned about process consultation will allow me to not only be a better employee, but I think these skills will be very valuable to me as I move up within my organization. I am actually anxious to try out more PC skills in my workplace. I want to become the education coordinator for my department, which involves teaching undergraduates and teaching med students and medical residents. This job also involves training new staff and integrated new techniques to current staff, while coordinating with management. We are constantly struggling with problems associated with training and education and I hope to use my process consultation skills to help solve these problems. I do a lot more shutting up now. I force myself to not fill the void in the conversation and let the person talking, complaining or venting to me fill that void and talk through their problem. I love this approach, I find it very productive and helpful (especially with my manager). I believe that process consultation could solve many of the problems in organizations today if people would take the time to using the steps and not just look for the easy answer.
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